Almost all orders are shipped within 2-3 business days. Standard mail can take  2-3 or upto 5 business days to reach you, depending on where you live.

How is shipping guaranteed?

If your order does not arrive, or gets seized, we will in all fairness ship your package again. For free! We have the following reshipping conditions:
Free reshipping takes place after 2 business days. Most packages arrive within 3 days. International mail and customs can have various delays, hence the waiting period.
If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a coupon for a 40% discount on your next order.
You can give an alternative address for the 2nd shipment. We will also use a different stealth method.

No, all others are completely secure, we give top priority to our customers as it is term long time business relationship.

How is shipping guaranteed?

If your order does not arrive, or gets seized, we will in all fairness ship your package again. For free! We have the following reshipping conditions:
Free reshipping takes place after 2 business days. Most packages arrive within 3 days. International mail and customs can have various delays, hence the waiting period.
If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a coupon for a 40% discount on your next order.
You can give an alternative address for the 2nd shipment. We will also use a different stealth method.

We ship worldwide to all countries we receive orders from. No delivery guarantee for the following countries:
* India
* Middle East

We do ship to these countries, but at own risk. If your package does not arrive, reshipping for free is not possible. For other countries: delivery is guaranteed! So, if you live in for example the United States (USA) UK, Italy. France, Poland, Spain, Sweden, Germany,Austria, Greece. delivery of your package is guaranteed by us.

Just click on the chat icon on the bottom left of your screen an an agent will get to you as soon as possible to help out.